Holiday & Weekend Surcharges
Written By Lucas Stefanski
Last updated 2 days ago
Thanksgiving week, and your calendar is slammed. Everyone's traveling, everyone needs a sitter, and you're working while the rest of the world is at dinner. A Saturday dog walk pulls you away from your own weekend, too. Holiday and weekend surcharges add a little extra to those higher-demand visits automatically, so you never have to remember to mark them up by hand.
How surcharges work
Both live in Settings, Surcharges. They're automatic charges added on top of your base rates, and each can be a flat dollar amount or a percentage of the rate.
Holiday surcharge
You decide which dates count as holidays, so the surcharge fits your business and your region. Scritches sets up a starter list based on your country during onboarding, and you can add, remove, or edit dates anytime in the same Surcharges screen.
Any visit or night that lands on one of your holidays picks up the fee. How it's counted depends on the service:
For example: You mark December 24 to 26 as holidays at $25 a night. The Petersons board their dog from December 23 to 27. The nights starting December 24, 25, and 26 each pick up the fee, adding $75 to the stay.
Weekend surcharge
Same idea, for Saturdays and Sundays. Nothing to configure but the rate.
For stays charged per night, the weekend is counted by the night you're on call, which is why it's the nights starting Friday and Saturday rather than the calendar days.
For example: A dog boards from Thursday to Monday, four nights. The nights starting Friday and Saturday are weekend nights, so a $10 weekend rate adds $20. The Thursday and Sunday nights aren't charged.
Fixed amount or percentage
The same choice applies to both surcharges.
Fixed amount: a flat dollar figure per qualifying visit, night, or day.
Percentage: based on the visit cost, or the nightly rate for stays. A 10% weekend fee on a $30 walk adds $3.
When holidays and weekends overlap
They stack. A visit on a holiday that also falls on a Saturday gets both surcharges, each figured on its own. A holiday-Saturday walk with a 25% holiday fee and a 10% weekend fee picks up both.