Custom Client Rates
Goal: As a provider, I want to set client-specific rates that override my standard pricing so I can honor custom agreements/grandfathering and keep pricing clear for both sides during booking.
Scope:
Option to define per-client custom rates that override standard service pricing.
Automatically apply the correct custom rate when creating bookings or invoices for that client.
Display the applied custom rate to both provider and client during booking and invoice review.
Bulk add/edit rates for company-wide pricing changes
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Comments9
Nick Taylor
Apr 28
Definitely need this client based rates feature.
Lucas Steflor
Apr 29
in the works!
Tanyah Anderson
Dec 7, 2025
Omg yes! Same, I don’t know how to give proper booking access to my VIP clients to book the correct pricing without ALL of my clients seeing the different pricing.
Lucas Steflor
Dec 11, 2025
@Tanyah Anderson This update would automatically solve that for you!
Tanyah Anderson
Dec 19, 2025
Sweet! What specific update? Should I notice a change on my service page?
Tanyah Anderson
Jan 1
Hey! I wanted to follow up about the update you mentioned
Lucas Steflor
Jan 16
Sorry, just saw your comment here, Tanyah!
I should have been clearer in my original response. This feature is still planned and hasn’t been added yet. When it’s completed, you’ll get notified, and I’ll include full details then 🙂
Tanyah Anderson
Jan 18
Thank you!
Jackie Searle
Dec 13, 2025
The work around I’m using is that I have hidden service types for my folks transitioning from the apps. I’m on a smaller scale right now so I’m just letting them know I will manually update the rates matching what they pay on the app. It’s a little more work on my end, but worth it to have them set in the system and I can just change the service type rather than playing with numbers on the invoice.