Lucas Stefanski

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Getting Started

Welcome to Scritches - Exploring your Account

Setting Up Your Business - The Essentials

Setting Up Your Services and Pricing

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Scritches Home

Scritches App

Feedback Forum

Latest Updates

Services

Charging for Additional Pets

Holiday & Weekend Surcharges

Extended Care Surcharge: Getting Paid for Late Pickups

Scheduling & Calendar

Time Tracking Visits

Printing/Downloading Your Schedule

Setup automatic recurring schedules for you clients

Repeat Bookings

Repeat Booking Billing & Invoicing

Online Repeat Booking Requests

Sync your Scritches bookings with any external calendar

Calendar Sync (Google, Apple, Outlook, etc.)

Syncing Your Calendar with Google Calendar

Syncing Apple Calendar, Outlook, and Other Calendars

General

If you're seeing a yellow "Timezone mismatch detected" banner at the top of your Scritches dashboard, it means your device's timezone doesn't match the timezone set for your business. Here's what that means and how to fix it.

Traveling? How Timezones Affect Your Scritches Account

How to Share GPS Walk Routes with Clients

Learn how to manage your client & pet records.

Clients & Pets

Import Clients & Pets into Scritches

Charge an individual client a different rate without changing your defaults

Setting a Custom Rate for a Specific Client

Update your default rates and choose which clients keep their current rate

Raising or Changing Your Default Prices

See every client on a custom rate, then update, replace, or remove them in bulk.

Reviewing and Updating Your Custom Rates

Intake Forms

Configuring Intake Forms

Processing Intake Form Submissions

Learn how to manage your team on the Growth plan

Staff Management

Learn how the Growth plan works, what's included, and how your team's usage determines your monthly bill.

Growth Plan Billing & Pricing


Learn how to add staff members, invite them to the app, understand roles and permissions, showcase your team to clients, and handle team changes.

Managing Your Team

Learn how to set pay rates for your team, understand how earnings are calculated, and export pay reports.

Staff Compensation & Pay Reports

Learn how to assign staff to bookings, use the calendar to manage your team's workload, and set up automated schedule emails.

Staff Scheduling, Calendar & Daily Reminders

Online Payments

Payment Disputes & Chargebacks

Add your booking page where pet parents are looking

Make your Booking Page Discoverable

Connect your booking page to Google Maps

Turn Website Visitors into Clients with a ‘Book Now’ Button

10 Places to Promote Your Booking Link to Drive More Clients

How can we help? 👋

Help Center

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scritches

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Scritches Roadmap

Tell Scritches how they could make the product more useful to you. Access the main app at: <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://app.scritches.io">https://app.scritches.io</a>